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Tuscany Candle® Claims

We're sorry to see you here - if you're on this page, it likely means that something has gone wrong, and we really hate it when that happens.

Whether your candle arrived in bad shape or your new Tuscany product has some other issue, you're in the right place to request a replacement. Please complete the breakage report below as fully and in as much detail as possible (including the requested photos) so we can resolve your issue and get a replacement candle on the way to you as quickly as possible.