FREQUENTLY ASKED QUESTIONS


At Tuscany Candle™ we are here to help. We have listed some of our most frequently asked questions below. If you do not see your question addressed here please feel free to reach out to our customer care team for assistance.

What is in your candles and wax melt products? Do you offer a list of ingredients for your candles?
The short answer would be wax and fragrance. Our products offer a variety of unique wax blends that are highly proprietary, so we do not share a detailed ingredient list. All of our blends have been rigorously tested to ensure optimal performance characteristics and consumer safety.
Do you use artificial fragrances or essential oils?
Fragrances can be made up of synthetic or natural ingredients, but most have both. A single fragrance can contain anywhere from 12 to 70 individual ingredients, but we specifically design ours to contain some essential oil content. Our Nature’s Own Natural Candle brand does offer fragrances that are 100% natural and are derived from essential oils and absolutes.
Do your wicks contain lead?
Nope! In fact, the use of metal wicks has been banned in the United States for decades. All of our wicks are metal-free. Depending on the collection and application, our wicks are made with cotton, cotton with a paper core, or cotton and paper woven together.
Do you perform safety tests?
Testing is integral for determining quality and ensuring a safe, consumer-friendly product. As part of our quality control protocols we evaluate every aspect of products against ASTM standards to verify performance during development and manufacturing.
Can your glass be recycled?
In short, our glassware can not be recycled. Much like any commercial drinkware, our glass candle containers have a different chemical composition and melting point than the glassware that is used for beverages, condiments, etc. This composition helps to ensure that the candle can be safely burned and withstand a larger range of temperatures. We suggest up-cycling our candle containers when possible.
Where can I find a candle from your limited-edition seasonal collections?
At this time all of our seasonal collections are available exclusively through our retail partners which include: Kroger, Meijer, Safeway, Albertsons, Fred Meyer, SuperValu, Peyton, Wegmans, HEB, Menards, CVS, Rite Aid, and Vitacost.